Our packages.
Evolution.
This package is for businesses that have a good understanding of their customer, and whose current experience is heading in the right direction but needs improvement. This package leads to tactical design improvements.
Included: Audit, review of customer research, competitive review, heuristic evaluation, information architecture, UX design.
Revolution.
This package is for businesses that don’t fully understand their customers, or who are missing their goals for customer engagement and don’t know why. This package leads to insights and strategy for a new experience.
Included: Audit of existing research and analytics, competitive review, primary research, insight generation, experience strategy.